loklSHOPS POLICIES & PROCEDURES
loklSHOPS is committed to listening to you and engaging with you in a realistic way to determine your wants and needs and how best to accomplish bringing your dreams to life. loklSHOPS has developed a working procedure to ensure we are all on the same page in our work together. No surprises. Changes and inspirations and “ah ha” moments, prior to your final approval, are an integral part of our “process” together.
All Website Online Shop Pages have a 1 time initial down payment & a month-to-month Installment Payment Plan for developing, hosting and maintenance. loklSHOPS’ Online Shop is designed by AKBRANDING, LLC and REQUIRE a 12-month installment payment commitment and continue from that 12-month point into the future with the initial monthly reoccurring payment. The designs remain the property of AKBRANDING, LLC. No AKBRANDING, LLC website may be copied in its entirety and hosted elsewhere. Copying our Online Shop Design is an infringement. Clients are encouraged to continue with loklSHOPS hosting and maintenance with a continued monthly reoccurring payment, but can turn off their online shopping page on loklSHOPS when the 12-month payment point is completed. Website design & development at time of business completion will remain with AKBRANDING, LLC [owner and developer of loklSHOPS]. Websites will be taken down from the internet when the monthly payments are stopped. Vendors will provide photography and logo to loklSHOPS to create their online shopping page. Vendors are responsible for fulfilling orders made on their online shop. There will be a 5% fee on the Vendor/Shop customer orders for the Paypal fee to Shops.
If Vendors contract with AKBRANDING, LLC to design a BRAND Design, REBRAND Design or Print Design projects they will be owned by AKBRANDING, LLC until paid for in full. AKBRANDING, LLC owns intellectual native, layered files and individual assets of all print design and client pays only for the compressed print ready file sent to the printer if any print projects go to print. No layered, native files will be sent to printers or client. Client only pays for the compressed design project at hand. Printing costs are additional for AKBRANDING, L:LC print pieces. Client is responsible for getting AKBRANDING, LLC information for their marketing pieces in a timely manner to complete the product. Client’s receive the printed piece they have paid for, but the native file-layered version is AKBRANDING, LLC’S Intellectual Property.
Client agrees to approval of project before going to the printer to be printed. If there are changes after approval the client will pay for the time and any printer expenses to make those changes.
All package plans are billed automatically. If the client does not pay within 5 days from receiving their invoice, there will be a 20% late fee added to their payment. When paying the invoice the customer is agreeing to these terms.
All payments (including final payment) for BRAND/REBRAND, Design & Website projects will be paid on dates specificed in agreement and final payment will be paid in full when project design is completed and presented to client. It can not be delayed because client decides to hold off on printing or client gets busy with other projects.
There will be no REFUNDS.
*by the customer